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HOW TO RETURN YOUR PRODUCT?

RMA procedure

1. Log in
Log in with your username and password and click on the red button 'request RMA now' at the bottom of this page.
2. Request form
Please fill out the request form and click send.
3. RMA number
You will receive an RMA number from us.
4. Contact
We will get in touch with you for further information about the shipping of your product.
Request RMA now

PACKAGING GUIDELINES

To facilitate safe transportation, please ensure that the product is not in contact with the inside surfaces of the box. Our courier service stipulates a minimum of 5 cm between the product and the inside of the box. Additionally, it is important to ensure that the product is secured in place in the box and cannot shift inside the box during transportation. If packaging does not meet these criteria, we will be obliged to apply a surcharge of € 25 for additional packaging when returning the product to you.

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BELGIUM DOBIT nv
Industrielaan 6
2250 Olen
info@dobit.be
THE NETHERLANDS DOBIT bv
Steenovenweg 5
5708 HN Helmond
info@dobit.nl
GERMANY DOBIT GmbH
Promenade 7
52076 Aachen
info@dobit.de
Copyright © DOBIT NV 2020

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